Knowledge Base
Help & how-to guides
Browse articles on retainers, reporting, requests, AI in marketing, and more. No login needed.
Reporting & Performance
How We Measure Success: Setting Realistic Expectations
General
How AI Is Disrupting Digital Marketing — and What It Means for Your Business
General
Support Response Times and How to Escalate Urgently
Account & Billing
What’s Included in Your Retainer — and What Isn’t
General
What Happens in Your First 30 Days With Us
Account & Billing
Understanding Your Invoice and Payment Schedule
General
Welcome to the Market Forever Client Portal
Reporting & Performance
Understanding Paid Ads in the First 90 Days
Technical Issues
What to Do If Something Looks Broken on Your Website
Reporting & Performance
Understanding Your Monthly Report
Content & Approvals
How Content Approvals Work
Website & Design
How to Submit a Website Change Request